citizenM North Station, Boston
Expert reviews
“Boston’s citizenM keeps the jet-setting budget-minded traveler in mind. The hotel’s vibe is bold, contemporary, and colorful, and the rooms are small, but well designed to maximize space and accommodate the comfy, extra-king-sized bed.”
“citizenM, a no-frills budget option, offers a prime Boston location close to historic attractions and the Italian restaurants of the North End, and next door to the TD Garden, home of the Boston Celtics and the Boston Bruins.”
“Inside and out, the Boston outpost of the Amsterdam-bred citizenM brand is a striking addition to the city’s old West End. It is positioned amidst a vibrant development that has extended the city’s biggest arena into a multi-faceted dining and nightlife centre, with public transport right on the doorstep.”
What guests liked
- Top location
- Comfortable beds
- Free Wifi
- Delicious breakfast
All you need to know
CitizenM Boston North Station is a super cool spot right above North Station in Boston’s West End. It’s tailor-made for anyone who wants to be close to TD Garden, historic neighborhoods, and the downtown buzz.
The hotel’s designer living room is perfect for chilling with a skyline-view cocktail, and if you need a late-night bite (or an early-morning coffee), canteenM is open 24/7.
The rooms are tiny but smart, think XL king-size bed, blackout blinds, mood lighting, and everything controlled by a tablet or app.
You’ll get free Wi-Fi, Chromecast, and a rain-shower that feels way more luxe than the space would suggest.
Plus, there’s a 24/7 gym, self check-in, and meeting rooms if you’re working.
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Location
Recent guest reviews
28 March 2026
Excellent choice. 9.5 out of 10
Cleanliness Staff Location Modern accomdations
No parking which they dont mention Cost me $100 for less than 24 hours pre paid
28 March 2026
Loved the experience
Loved the decor in the Living Room Good breakfast. Staff at the food and bar area were great - Thanks, Maddie!
Front desk at arrival not great.
28 March 2026
It was fantastic, loved it.
I loved the view out my window. Bed was comfortable
I don't have anything I didn't like
27 March 2026
Great location for celtics game
Location
Nothing
26 March 2026
Great location, value and exceptional staff
Great location for TD Garden venue, very friendly staff, it was my 2nd visit
It was all good
26 March 2026
Nice stay at CitizenM, North Station
Modern furniture and fridge in the room. Comfortable bed. Calm and quiet. Very close to Big Night Live music venue and the North station.
No cups or glasses in the room! Asked a house keeper who was kind enough to give me two plastic cups.
25 March 2026
Great
Location and bar area
Not keen on the sink being in the bedroom would rather it in the bathroom
25 March 2026
Great staff, clean room and great experience
Extremely polite staff and the layout and design of the property was really nice.
The only thing that I would have liked is a separate basic remote for the tv in the room. The iPad controlling everything in the room is very cool but the iPad had a few glitches with the tv. So a simple remote for the tv would have worked perfectly. But that is being very nitpicking the room all in all was very nice.
25 March 2026
Great stay , different kind of hotel experience
Great hotel . Close to everything downtown. Unique design of room . It is a bit strange having bed against window and crawling across the bed to get out .Having bathroom in main room with glass surround is different but we got used to it . Staff was very helpful and being next door to td garden was awesome.
Different style to room then I am used to. Bed seems crammed in ..
25 March 2026
Exceptional
The nice rooms
The connection of the phone with the tvs
23 March 2026
Great hotel
The rooms were perfect, only problem was shower floor was a little slippery. The staff was very helpful and very polite, always willing to help with anything and always greeted you when they seen you. Definitely using this hotel when ever I stay in Boston again.
Nothing really.
23 March 2026
Best value in the area with great rooms and staff.
Location is fantastic. The cost is incredible especially when compared with nearby properties. Every single member of the staff I interacted with was fantastic, knowledgeable, friendly and seemed to genuinely care about helping us.
Nothing
22 March 2026
Short and sweet stay with a perfect location and view !!!
Modern , great location , friendly staff !!! Amazing city view from the room!
N/a
21 March 2026
Ok for one night, but…
Close to TD Garden . Nice bar area.
Room was too small. Sink in room and bathroom/ shower was to confining.
20 March 2026
My favorite hotel in Boston
The hotel is a wonderful experience. I don't even know where to start. Everything is smart, the check-in, the control of the entire room work through a tablet, the view from the room is breathtaking, the shared spaces are awesome! Balcony, meeting offices, hall, bar, everything is so modern, enjoyable and conformable! I will come back every time I can! I really recommend 👍👌
18 March 2026
Fabulous
The communal facilities were great as was the location and breakfast.
Our room was very small, but adequate,
15 March 2026
Great place to stay!
The location was fire!
14 March 2026
Fabulous
Breakfast was wonderful. It was more than enough.
I would of spent 2 or 3 nights longer. I was there just for the Celtics game.
14 March 2026
Citizenm
The staff was fantastic , location was perfect.
Nothing
13 March 2026
Exceptional
The room was awesome easy check in! Parking was easily accessible
13 March 2026
Wonderful! I recommend!
The view from the bedroom was incredible! The common areas were really cool to hang out.
The bed was a bit too soft.
13 March 2026
Very pleased with our stay
Great location. Breakfast was good. Room was comfortable
12 March 2026
A quirky but very comfortable place to stay in the heart of Boston with a great view from the room
The location is fantastic, right around the corner from the North End and Beacon Hill and right next to the TD Garden, and our room had a great view of the city.
No coffee in the room! But they do make nice espresso drinks downstairs in the fun lobby.
11 March 2026
We loved the place and the rate was great.
To expensive, I dont eat much in the morning so I opted out because of cost/inability to purchase a small portion.
Free Coffee, most places have free coffee all day, or at least sell it close to cost.
11 March 2026
Exceptional
it was super modern
nothing honestly
10 March 2026
Exceptional
very clean and comfortable, location was perfect for TD garden
n/a
10 March 2026
Exceptional
Location
9 March 2026
Ok, this hotel was perfect when new, but now mattress & ipad need updating!
Decor, staff, location
The mattress needed a new one, extremely old & lumpy! The tv did not work from the iPad at all. Took me 45 minutes to get one channel up on tv & went blank when tried to put on the news we needed to watch. No toothbrushes available as we forgot ours in a rush to pack.
9 March 2026
Great stay at a fun hotel
Very comfortable and clean
Nothing
8 March 2026
great experience other than not receiving towels to our room even though we asked for extra on two separate occasions
aesthetic
was super confused on what door to walk in originally because we used the parking garage underneath the building. couldn’t see the sign haha
8 March 2026
Can’t wait to come back.
Everything. Clean, friendly, safe. Great location. Fun stay.
Nothing
7 March 2026
It was a very clean friendly place
That it was close to where we were going
Room was small
6 March 2026
Convenient to TD Garden and exceptional staff.
Go to place for any TD Garden event. So convenient and comfortable. Exceptional staff.
Location. Staff. Bar and breakfast
4 March 2026
Would highly recommend!
Location, digitalization, nice breakfast, close to subway station and THE VIEW
A little bit old beds, not very clean curtains but it’s like minor really
2 March 2026
I’d use this hotel for what it is. A place to sleep.
Convenience. Location.
No special treatment. No early check-ins allowed. Have to self check in which takes a few minutes. Not very helpful and possibly overworked staff.
2 March 2026
Great stay even during a blizzard.
Really helpful staff, lovely living room area.
Small room, but I knew that before arrival
2 March 2026
Fabulous
The design and the vibes of the room were stunning. Our view was also nice to look at. The control from the IPad made it easy set the require needs of the room.
Wish the LED lighting was throughout the whole room. Also if the TV offered more channels/ functioned better.
1 March 2026
Fabulous
We came down from Maine on the train for medical needs at Mass Eye and Ear. This hotel was convenient close to the train station and walking distance from Mass General where my husband had to go for his eye.
1 March 2026
Fabulous
EXCELLENT location. On top of a central train station, a big supermarket, the Garden and within walking distance of Bunker Hill and everything in central Boston. And despite being on top of a train station and sports arena there was zero outside noise.
These rooms are small and there's almost no storage. I had to step over my luggage to get into the shower or leave the room. If you're sharing a room between two people the person on the far side of the bed will have to climb over the other person to get out.
28 February 2026
Exceptional
Great staff. Great location. This is our garden spot now.
Can't think of anything that we didn't like. Everything was great.
28 February 2026
Exceptional
Everything the staff was the best.
That we has to leave
27 February 2026
We had the best time at citizenM! We went to a concert at the Garden- so having a hotel room right near by was awesome!
Loved the bright bold colors and art in the community spaces! Super fun and comfortable!
26 February 2026
Fabulous
Central and great view.
23 February 2026
The large screen tv was great especially since the olympic hockey game was on so we staayed in bed
Breakfst was great but overpriced.
22 February 2026
Fantástic
Location and cleanliness
I like everything
21 February 2026
Relaxing
Amazing the staff everything was just so great
There was nothing I didn’t not like
21 February 2026
Exceptional
Great view!!
Have to crawl across bed as one side is against the wall
20 February 2026
Great overall stay, breakfast was good and I would definitely stay again.
I loved the decor and the proximity to The Garden, I couldn’t have anywhere more convenient for an event.
The only downside is that there was no parking included with my stay. I had to park at a nearby garage.
20 February 2026
Was a good location , right near TD Garden.
Convenience
No irons in the room
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
Services
- - Meeting/banquet facilities (additional charge)
- - 24-hour front desk
- - Business centre
- - Express check-in/check-out
- - Private check-in/check-out
- - Shared lounge/TV area
Activities
- - Fitness centre
- - Fitness
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
Accessibility
- - Wheelchair accessible
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
Reception services
- - Invoice provided

More photos

29 March 2026
Fabulous