Radisson Collection Hotel Palazzo Touring Club, Milan
Expert reviews
“The Radisson Collection Palazzo Touring Club opened in the fall of 2021 in the Art Nouveau-style Palazzo Bertarelli. There is a colonnaded lobby, library, restaurant and 89 rooms and suites.”
Featured in New York Times’ 36 Hours in Milan.
What guests liked
- Top location
- Friendly staff
- Free Wifi
- Comfortable beds
All you need to know
Featuring 89 lavish rooms, Radisson Collection Hotel is smartly designed to ensure the comfort of both leisure and business travelers. The historic building, which is now one of the city’s best accommodations, got renovated in 2021, and in such a short span, this lavish heaven has gathered a lot of followers.
It’s just a five-minute walk from the city’s famous Duomo and a ten to fifteen-minute walk from the world-renowned “Quadrilatero Della Moda” and the Teatro Alla Scala.
All of the rooms featured in the Radisson Collection Hotel include free access to Wi-Fi, complementary furnishing, access to the fitness center, and multiple in-room amenities like in-room safe, private bathrooms, etc., that can cater to various lifestyles and needs. You can also enjoy the vistas of a quiet courtyard or the buzzing main street of Corso Italia.
Bistrot Bertarelli 1894 Milano is a worthwhile dining option at the Radisson Collection Hotel. It’s where locals and travelers come to explore a new wave of Italian dining. Ask staff about which wine will pair best with your ordered meal to enjoy it to the fullest, or just order a cocktail to accompany the authentic flavors better.
Radisson Collection Hotel is equipped with six state-of-the-art technology featuring meeting rooms that can accommodate up to 100 guests and also makes an ideal venue for private events and social gatherings.
Want to plan an unforgettable stay in Milan? Delay no more and book Radisson Collection Hotel! This charming hotel is bound to take your excursion to another level with a plethora of luxury amenities.
Hotel deals & lowest price guarantee
We collaborate with Booking.com and Agoda to ensure you get the best value for your hotel stay. Both of these booking sites offer the lowest price guarantee, so if you spot a lower rate somewhere else, all you need to do is reach out to the booking website, and they will offer a refund of the difference. You can take advantage of this price matching right up until the day before you check in.
Location
Recent guest reviews
8 March 2026
Great stay and wonderful hotel 🏨 (period)
Great people that made the stay very nice!
6 March 2026
Exceptional
Very nice hotel , very nice staf specially Alice she helped us alot to make our trip better
2 March 2026
Very good
Nice rooms, great bar / restaurant, wonderful breakfast. Very friendly staff.
Shopping bags disappeared from our room. Luckily, there were only old clothes inside. Housekeeping had no idea where the bags went. Couldn't remember. But this shouldn't happen in a hotel like that. Staff and director managed the situation very well. But I didn't get my stuff back :-(
2 March 2026
Wonderful hotel with great staff and facilities. Highly recommend.
The restaurant and the food were incredible! The room was very comfortable. The staff was very kind enough to upgrade us to presidential suit.
Nothing
1 March 2026
Exceptional
Amazing hotel, great location and very friendly staff. Highly recommended
26 February 2026
Exceptional
Enjoyed our stay
14 February 2026
Location, design, breakfast, staff, massage and spa all were amazing!
All
Nothing
6 February 2026
Any time staff is the best !
All best !
No comment
4 February 2026
It could not be better
Very clean and luxury Staff is super kind
All good no comment.
3 February 2026
Exceptional
Great service
30 January 2026
Exceptional
Everything is perfect
27 January 2026
Great location. Good food.
Fees mins from Duomo. Excellent breakfast.
Nothing. All good.
26 January 2026
Exceptional
Everything was perfect, the staff were super nice and everything was luxurious and clean, would definitely recommend!!!
22 January 2026
Exceptional
Location and friendly staff
Nothing
22 January 2026
Exceptional
location, staff, breakfast
21 January 2026
Just the right sized hotel on great location with a little travel twist
Excellent location, beautiful old palace elegantly and comfortably renovated. Part of the hotel is also charming travel and cooking book store, which also serves as part of the restaurant. We really liked having breakfast there!
19 January 2026
One of the best hotel experience ever.
The front office staff is exceptionally helpful and friendly. When we needed their assistance, they exceeded our expectations. Also, the hotel is ideally located, very clean and the rooms very well equipped with amenities.
Everything was just perfect.
15 January 2026
Very good
Front desk staff were friendly and so helpful. Beds were comfortable, rooms were silent, bathroom big, well appointed, heated towel rack, very cleann
Restaurant soup was expensive and just ok
14 January 2026
Room was clean and comfortable. Excellent Location
Location and people
Room Service charges very high.
13 January 2026
Exceptional
The staff were very nice and helpful
13 January 2026
Excellent hotel
The crew was amazed. Everyone was so nice and welcoming
Any thing!
9 January 2026
Pleasant
Location, building style
Building style
8 January 2026
Amazing stay
Loved the room and style. Staff are welcoming Perfect location
3 January 2026
Very good
Location
1 January 2026
Fabulous
Bigger Bed
1 January 2026
Exceptional
Always reliable and trustworthy
1 January 2026
Exceptional
Our stay at the hotel was wonderful. The room was beautiful and clean, and the bed was very comfortable. The hotel has parking, which was very convenient for us. The staff were amazing — from check-in to check-out everyone was smiling, kind, and very helpful, whether at the reception or in the restaurant. Great location to the center Overall, it was a great experience and I highly recommend this hotel.
29 December 2025
Exceptional
Room size Perfect location Professional staff Toilet size Very good breakfast
Small lobby
25 December 2025
Fab.
Excellent location. Very very good staff.. there’s barely anything we could complain about.
We liked everything
24 December 2025
Exceptional
So nice Hotel staff, the room is big and the beds are sooooo comfy, I love this place 🤩 the location is perfect, within 6 min by foot you stand infront of the duomo…
24 December 2025
Exceptional
Clean and friendly staff
Traffic infront of the hotel
22 December 2025
Fabulous
everything.
That their garage costs 70€ a day which is too much
21 December 2025
truly five-star service from an attentive and caring staff.
Before booking this hotel, I had some doubts because after reading the reviews I thought it might not be worth the money. For this reason, I decided not to take a risk and booked only one night. I did not regret it at all. The location is excellent — only a 10–15 minute walk to the Duomo. The hotel lobby is beautifully decorated for the New Year, the building itself is very elegant, and the rooms are bright and spacious. The bathroom is large, and everything you might need is provided: a kettle, coffee machine, bathrobes, slippers, toiletries, dental kits, a comb, and a sponge. The staff are extremely attentive and very polite. Their attitude towards guests fully соответствует the level expected from a five-star hotel. A special thank you for the wonderful service and care to Adel and Ketiana.
i liked ALL
18 December 2025
Exceptional
I am so happy to make right choice choosing this hotel , because for me it’s very important ! Classic and modern. The staff team is professional , friendly , very attentive and kind. We booked a big room to inner yard with a big and comfortable bed ! The hotel maintains very high standards of cleanliness. Aqua di parma cosmetics make special Italian vibe ) Tasty breakfast , perfect location ! Sure , next time we back here again )
Everett was fine
15 December 2025
Very good hotel in the centre of Milan
Staff at the reception very nice and efficient.
12 December 2025
Exceptional
Wonderful place, best personal
12 December 2025
Comfy and central
Fantastic personnel, beautiful building, comfy rooms, very central location We celebrated a birthday in Milan and the staff made everything to make it a great day
6 December 2025
Exceptional
Everything was great. The staff were very welcoming from the moment you enter the hotel, starting from the reception until you reach your room. The family room is actually bigger than it looks in the photos, specially the dressing room is PERFECT. What I liked the most is that they provide an exclusive charging station for different types of chargers, so guests won’t face any trouble finding or buying extra ones.
nothing
3 December 2025
Location, atmosphere and friendly staff
Our stay at the hotel was truly memorable from the moment we arrived. The warm welcome, along with the delicious coffee and chocolate offered during check-in, set a wonderful tone for the entire stay. The staff were exceptional — friendly, attentive, and always ready to help. The breakfast had a beautiful vibe with great service, making our mornings especially enjoyable. A special thank you to Kawtar and Michele for their outstanding assistance throughout our stay. Their kindness and professionalism made the experience even better. Highly recommended — we will definitely choose this hotel again!
29 November 2025
Exceptional
Excellent
19 November 2025
Beautiful hotel in Milano
The hotel location was perfect, walking distance from everything. The staff was very helpful and friendly The facilities were good as well
17 November 2025
Palazzo made our stay in Milan even better and felt like home
Everything was perfect.The rooms were very big, cozy,comforthable. The breakfast and the location of the breakfast. Great and very helpful and polite staff at the reception and especially Enrico(best receptionist ever met)
Nothing
16 November 2025
Exceptional
Amazing decoration - great rooms - super clean
8 November 2025
Beautiful hotel
Beautiful building inside and outside. Felt like stepping back in time. Spacious room and bathroom. Very clean. Very welcoming staff all round. Nice and cosy bar and restaurant. Plentiful breakfast choice. Staff were very hospitable at breakfast and at the bar. The small and relaxing spa was a bonus. Great location for walking to the Duomo area. Metro a stone throw away.
Nothing.
2 November 2025
Exceptional
Perfect hotel with a perfect location. Special thanks to the hotel staff and especially Flavio for the hospitality and support throughout our stay.
1 November 2025
Exceptional
Great hotel and beautiful location!!! What an incredible, loving and helpful desk crew Kawtar and Michele❤️ tasty breakfasts! we are definitely coming back again InshAllah! Until next time! Lots of love from Kazakhstan😘
30 October 2025
Very good
The room was super clean, excellent location
The breakfast seating was limited with very limited choices to pick from. The noise from the street can be heard clearly.
25 October 2025
Fabulous
Location - staff - junior suite
24 October 2025
Close enough to the main attractions and a great, historical building.
Decent location but there isn’t that much to do in the immediate surroundings. Beautiful historical building with tall rooms.
Everyone had to wait one hour for breakfast- it wasn’t even lack of staff, they were just poorly organised.
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kids' meals
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
- - Coffee house on site
General
- - Room service
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Designated smoking area
- - Pet basket
- - Pet bowls
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Business centre (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Luggage storage
- - Concierge service
- - Invoice provided
Activities
- - Sauna
- - Fitness centre
- - Spa and wellness centre
- - Massage (additional charge)
- - Spa facilities
- - Spa lounge/relaxation area
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Fitness
- - Fitness/spa locker rooms
- - Walking tours (additional charge)
- - Bike tours (additional charge)
- - Tour or class about local culture (additional charge)
Outdoors
- - Garden
- - Terrace
- - Outdoor furniture
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping (additional charge)
Parking
- - Parking garage
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Raised toilet
- - Lower bathroom sink
- - Emergency cord in bathroom
Miscellaneous
- - 24-hour security
- - Key access
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Delivered food is securely covered
- - Access to health care professionals
- - Thermometers for guests provided by property
- - Face masks for guests available

More photos

14 March 2026
Exceptional