Bastione dello Spasimo, Palermo

Great location, comfortable rooms, lovely garden and amazing front desk staff

Breakfast could be improved

Such a beautiful property, felt so special to see and stay in a piece of history!

Nothing!

Very interesting property and neighborhood.

Rooms in main lodge pick up lobby activity

Excellent location convenient but far enough away to feel private. Staff were excellent and nothing was too much trouble.

Everything was excellent

Nothing

Location,room,breakfast,garden and staff

much more comprehansive bar and lobby area could be better

Great service! And i had the best gluten free breakfast there! Everybody was so nice, and the hotel is close to everything!

Perfectly located and beautiful.

Nothing

Friendly staff, great location

Unfortunately hot tub/ jacuzzi was out of order

Walking into the hotel was like a little oasis of calm in what was a very busy city

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Staff was great, the hotel grounds with pool, hot tub and relaxing sitting area were great, and the breakfast was very nice. Close to water and short walk to sites - it was a good choice.

The entrance was a little hidden. No signage. Just a metal wall with a door hiding property.

All of the food was wonderful. The owners daughter, Carola, treated us so well at dinner. Finding special wines for us to enjoy.

Heated pool

This was our second visit here which shows how much we like it. Staff are so friendly and helpful. Breakfast is superb with fresh fruit, amazing array of pastries, cheese, etc. Lovely staff make coffee as you wish to have it. The bedroom is large and airy and ours has a small terrace enclosed by bamboos where we could sit and relax. Overall an excellent hotel.

Leaving!

Yolanda at the reception was amazing! She gaves us plenty of useful info about the city, helped with booking dinner, called our next destination to clarify things for us, and so much more! We’re very grateful! Breakfast area was cosy and choices were good. Suggest to include more veggies and fruit choices as well as artisanal bread. Central to all, yet quiet with windows closed.

See above. Way more pros than cons. A good choice for Palermo stay.

Small, boutique hotel. Very well maintained.

Nothing

Charming boutique hot in a fabulous location. Loved the gardens.

Quiet, clean, and very modernized hotel. Plus the staff - especially Paolo - was fantastic. I will be recommending this hotel to everyone I know.

Bastione spasimo is an absolutely beautiful and charming boutique hotel. The staff were extremely warm, welcoming and helpful throughout our stay. Located less than a 10 minute walk from Kalsa , it was very easy to navigate without needing transport. Lots of food and shops close by. Absolutely stunning property, would stay here again and again.

No complaints.

Security, comfortable bed

Location - bit of a scary walk to the hotel at night from palermo centrale if you are travelling alone. I would recommend you stay here if you are 2+ ppl

The staff were amazing! Very kind went above and beyond!! Lots of love and details put into this oasis:) well thought out.thank you Alex Paolo and Yolanda for being so welcoming and making my visit in Palermo fantastic!

That I had to leave

Very cute place the owner is a lovely person who truly care about your experience

Breakfast was cute

Perfect located to enjoy the city!

No complaints!

I can only give this hotel and its staff the highest of praise. Friendly, helpful, and creating a sense of "us" at this hotel. I will always recommend this to anyone that plans to visit Palermo. Me and my wife will be back, without a doubt.

Gorgeous property located in the Kalsa area, which was very charming. Added bonus was having a pool, one of the few hotels i believe that have one in that area.. this was very handy after a full day of site seeing. Very close to the main tourist areas. Very friendly and helpful staff who couldn’t do enough to help us. I also loved the garden area. We would definitely stay here again when we return to Palermo.

Nothing, it was one of the loveliest hotels I have stayed in.

Hotel full of character in an excellent location for visiting the old town of Palermo. The staff were extremely helpful and very friendly and welcoming. Paolo is a star. Great restaurants within less than five minutes walk. A real gem.

No complaints.

It was a comfy stay. We had everything needed. Location is quite central. Walking distance. Outdoors is beautiful, lots of plants and chill spots. Staff was very friendly. There is a pool and a jacuzzi. Plenty of pastries at the breakfast.

Pool we didn't use much as it was cold. The only thing I didn't appreciate in the room were the door of the bathroom and the toilet that were difficult to open and close. The croissants were sometimes soggy from the previous day. I would appreciate more veggies, vegan milk option and gf bread.

The room was lovely, the walled garden with pool and jacuzzi, the breakfast provisions .. all wonderful

Nothing

Everything. Especially hospitality

The cappuccino

Wonderful location with a great square in front of the hotel. It was easy to access from the train station with a 5 mn walk. Breakfast was really satisfying. The building itself had an incredible historical background.

Room was a little bit small but beautiful architecture.

We stayed for the final leg of our honeymoon and the staff left us a very kind note and gift in our room. It is in an excellent location within walking distance to all the major sights. Room was very comfortable. There is also a swimming pool which was great for relaxing on hot afternoons!

A lovely boutique hotel in a great location with a calming atmosphere.

Not a huge breakfast selection

Very chilled hotel The pool area and gardens are fantastic All the staff were great as well

It’s an oasis in the middle of the city. Staff is friendly and take good care of their customers. Breakfast was superior. Pool is great after walking in the city. Location is amazing as there are multiple good bars and restaurants right next to the hotel.

Room really needs more power sockets. There is only one for each side of the bed and the other side was occupied for extension cord which was far also full.

Relaxing athmosphere, nice straff, clean, good location!

Lovely garden and pool area, like green oasis in the city. Great rooms with a private terrace. Very friendly people and good breakfast.

Staff were super nice. It has a lovely pool. Really nice room, very different from a usual hotel room but was really comfy. Good value for money.

Difficult to park.

I absolutely loved staying here !!! The staff the amenities and location were fantastic The hotel is steeped with so Much history it gave me goosebumps! We stayed in what I call a ‘ cave ‘ room It was small but very well equipped It was very hot in Palermo and the room was as perfect to sleep in Aircon was fab ,room was dark did not hear a thing from the outside world !! Breakfast was great a good start to the day! The staff were amazing ! I’d like to especially mention Paul and Alex who just made our stay even better ! Absolutely loved after a long day of seeing the sights of Palermo to come back have a swim and cocktail in this boutique oasis before heading out to one of the local restaurants and really feeling part of the local.community Absolutely fabulous 🤩 we will be back

A few more things on your drink menu but no deal breaker!!!

We had the most wonderful stay at Bastione Spasimo. Alex and the team went above and beyond to make us feel right at home. My only regret is that we didn't stay longer. A beautiful little oasis in the heart of Palermo

The hotel was central to transport facilities, restaurants and shops but above all the hotel was a hidden gem … an oasis of calm and beauty from the hustle and bustle of busy Palermo with staff that could not do enough to make their guests comfortable.

Absolutely nothing

The outdoor space was relaxing and the pool was a great way to cool down in the afternoon. The breakfast was great and the staff was awesome.

There was a problem with the AC but the staff was on it and tried to fix it as fast as possible.

This is a lovely hotel in a great location. A nice quiet hotel within walking distance to all the main sites we wanted to see. Lovely and clean, beautiful tranquil gardens and a pool. Nice staff. Great breakfast. Would recommend.

The shower in the room was absolutely tiny. Other than that, no other criticisms.

Beautiful garden setting and friendly staff, location in Kaksa for us was perfect.

Our room was adjacent to a storage closet frequented by staff. You can see the the photos I posted with shower outside of the bathroom (?) and staff passing by, privacy was a bit limited. Other rooms did not have the same issue however, just our rooms.

Beautiful hotel and pool. The room was large and had great air conditioning. The pool area was well maintained. All the staff were very friendly and extremely helpful.

The breakfast buffet was limited and a few fresher options would be appreciated. The drinks at the hotel are also very expensive.

Beautifully renovated property in the centre of a very nice neighbourhood in Palermo. There are so many nice bars and restaurants near by. Our room was very clean, quiet and unique. All the staff we encountered during our stay were very friendly. The staff allowed us a late checkout due to a late flight which we were very grateful for. The pool is a great addition in the Palermo heat and the gardens are beautiful.

It would be great for the hotel to expand their drink offerings e.g. more cocktail selection and also for some small food to be available to order during the day.

the hotel provided a takeaway breakfast for our early checkout

nothing

Excellent service, beautiful garden and pool area. Delicious breakfast, lovely room and within easy walking reach of many good restaurants and the historical centre.

The Bastione Spasimo Boutique Hotel personnel were amazing! We had a misfortune and missed our flight, so we weren't able to check in at the agreed time (we arrived well past midnight), but nevertheless the personnel recorded a video just for us and sent it via WhatsApp where they explained the whole procedure of how to enter the hotel using a code, find the room keys in a locker, and navigate to our rooms. While we were stranded at the airport, lol, they prepared everything for us and even asked to leave a breakfast box for us if we planned to leave early in the morning. Rooms were modern and clean, the ceiling was spectacular, and the garden was amazing! Like a botanical garden in the city center! Unfortunately we stayed for only one night and didn't have enough time to use the pool in the garden but did manage to drink the morning coffee beside it.

There was a special event during our stay, so we were limited with the parking space, but the Bastione Spasimo Boutique Hotel personnel made sure we had the option to park in a nearby garage (25 EUR/night).

The hotel is a an amazing space, the gardens are beautiful, the pool is wonderful, the staff are friendly and attentive and create a wonderful peaceful haven

I would love to have been able to get a lunch or a snack.

Pool with sea water, cozy atmosphere and botanic gardens , friendly staff

All good

The staff were so helpful and lovely especially Paolo and Yasmina . Loved being able to relax in the garden by the pool after a long day in Palermo. Great location. So close to excellent restaurants and bars .

The standard room that our sons slept in was poor . Small, dark and airless with a tiny bathroom.